Overview

Ultimate Care is the leading home healthcare service provider in New York, providing exceptional care by employing a team of highly skilled, compassionate, and extensively trained caregivers. These caregivers offer personalized care tailored to the unique needs of each individual, enabling them to lead fulfilling lives. The comprehensive range of services offered by Ultimate Care aims to support clients in maintaining their independence and dignity while receiving the utmost care they deserve.

Challenge

Ultimate Care encountered challenges in effectively managing communication and promoting transparency among caregivers, patients, and office staff. Traditional communication methods such as SMS, WhatsApp, and phone calls proved to be unreliable and inefficient.

Solution

To overcome this challenge, AK Launch developed a sophisticated multi-platform application and web portal, streamlining operations and communication between patients, caregivers, and office staff. Through this application, employees can conveniently manage their schedules, access payment information, avail benefits, and receive rewards.