AI-assisted note review with PHI redaction, a denials workspace, and full HIPAA audit trails for a growing ABA practice.
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Industry
Commercial LED Lighting & Energy Retrofits
Project Details
Platform
Sales & Project Operations
Focus
Custom Software · Workflow Automation
Overview
Queen Lighting installs commercial LED retrofits that cut energy use dramatically, and helps clients capture utility rebate programs across multiple states. As the business grew, jobs started slipping through the cracks. AK Launch is building the custom platform to run their sales and project operations end to end.
Challenge
Queen Lighting ran on a legacy system plus a patchwork of spreadsheets and tools. There was no clear view of stalled jobs, no tracking of leftover materials or lifts left on site, and no per-job profitability — so work fell through the cracks and money leaked out.
Solution
AK Launch is building a custom operations platform that will run the business from lead to closed job:
- Sales pipeline — leads move through a defined pipeline, and won deals convert into projects automatically.
- Project tracking with auto-aging — every job’s status and days-in-status, at a glance.
- Smart alerts — automatic flags for QC-ready jobs, leftover materials, and lifts still on site.
- Equipment & material tracking — per job, so nothing gets lost between sites.
- Management dashboard — open, stuck, and profitable jobs; pipeline value; and crew workload in one view.
- Per-job profitability — revenue plus incentives versus cost, on every job.
- Role-based access — admins, managers, salespeople, and electricians each get their own focused view.
