Overview

Ultimate Care strives to deliver superior home care through its team of experienced, compassionate and highly trained caregivers. The caregivers provide personalized care tailored to meet each individual’s specific needs, helping them live their best life. They offer a full range of services, all with the goal of helping the clients maintain their independence and dignity while receiving the care they deserve.

Challenge

Ultimate Care was finding it difficult to manage the communication and transparency between their caregivers, patients, and office staff. SMS, Whatsapp, and Phone communication was found to be unreliable and inefficient.

Solution

To address this issue, AK Launch built a multi platform app and web portal streamlining operations and communication between patients, caregivers and office staff. Using the app, employees can also track their schedule, pay, benefits, and rewards.